INCREASE BRAND AWARENESS AND GROW YOUR BUSINESS BY JOINING
THE LEADING PAN-AFRICAN E-COMMERCE PLATFORM.

Presence
PRESENCE
14 COUNTRIES IN 6 CORE
REGIONS OF AFRICA
Adoption
78% OF ONLINE SHOPPERS
IN AFRICA HAVE SHOPPED
ON JUMIA
Trust
89% OF JUMIA SHOPPERS
WOULD RECOMMEND JUMIA
TO A FRIEND
DATABASE IN S.A.

JUMIA GIVES YOU ACCESS TO AN OPEN PLATFORM
TO OPEN YOUR VERY OWN STOREFRONT

An infrastructure offering you options for your assortment, products
and pricing with unfiltered access to Jumia's customer base!

HOW TO START SELLING ON JUMIA?

Brands
REGISTER

Sign up here. It’s super simple
and quick

Brands
LIST YOUR PRODUCTS

Upload your products, pricing and
stock on-hand onto the platform.

Brands
PRODUCTS ARE PUBLISHED

Your products are reviewed and quality
checked by our team and then made
live on jumia.co.za.

Brands
MANAGE YOUR ORDERS
AND YOUR STOCK

Process orders and update your stock
on the platform.

Brands
PACK AND SHIP

Pack and send the orders to our
warehouse within 36 hours.

Brands
GET PAID

Get paid within 30 days from
date of invoice.

WHAT THE JUMIA PLATFORM GIVES YOU ACCESS TO:

Dashboard

A single view of your Sales,
Orders and Performance.

Orders

Process your orders easily.

Inventory

Add, edit and manage your
products efficiently.

Your Account

Manage your seller account, payments
and service level management.

Pricing

Manage your Pricing and
Specials in one place.

Reporting

Comprehensive reporting on all
aspects of your business.

WHAT CAN I SELL ON JUMIA?

Your products can be listed only if they fall into those categories. Jumia will have the right to limit access to what can be sold to help ensure that sellers meet standards for product and listing quality. This helps us keep our high service standards!

MARKETPLACE PRICING STRUCTURE

Marketplace Pricing Structure
SELLING
PRICE

SELLING PRICE of a
product is based on
the price displayed
on the website, to
the customer.

MARKETPLACE
AND DELIVERY FEE

Jumia commission based
off the Selling Price and
Flat delivery fee.

SETTLEMENT
AMOUNT

The Seller will
receive the PAID
AMOUNT within 30
days after date of
invoice.

FREQUENTLY ASKED QUESTIONS

We've tried to answer all the common questions that Sellers frequently ask here. Go directly to one of the topics below or use our helpful navigation scroller for additional questions and answers.

Selling on Jumia is a program that enables businesses to sell their products on Jumia.co.za.
Marketplace sellers select the products they want to offer and set prices themselves, they also store the items at their premises. Jumia takes care of the Quality Control and Delivery to our customers.

There are many reasons to sell onJumia .co.za. For one, Jumia customers can see your products. Secondly, you’ll have the ability to sell your product faster, without the need to create and spend money on a new standalone website.

Register here to start selling on Jumia.co.za. Once registered, follow the steps on the Jumia Marketplace.

  1. List your products under the correct product categories.
  2. Make sure your selling price is correct.
  3. Receive an order from Jumia through the Seller Portal.
  4. Pick and Pack the order.
  5. Send your order to our warehouse and we will make sure the order gets to the customer.
  6. If the customer is delighted, you will get paid within 30 days from the date of invoice.

Currently, you can ONLY sell products and not services on Jumia.co.za.

Yes, you can!

As a seller, you control the price of the products that get sold to the Jumia customers. You will be responsible of setting the selling price of your own products. Note that Jumia does, however, charge a selling commission on all of the products you sell.

Once your order is received at the Jumia warehouse, we’ll check the quality and then consolidate it with other potential items before sending it to the customer.

The payment will be made directly to your bank account through an EFT transaction within 30 days from the date of invoice.

After you have completed the registration, all the required documents have been verified and your seller profile is complete, you can start listing your products and start selling. Our goal is to make sure you can start selling within 36 hours!

You are required to have a minimum of 10 listings (unique products) to start selling on Jumia.co.za.

Yes. Jumia takes responsibility for all payment fraud protection. This helps you eliminate fraudulent orders for your products.

Jumia has an easy returns process that offers collections for up to 7 days. Thereafter, we will send the product back to you through our own courier.

Jumia Marketplace offers packages with specific marketing actions to promote your brand, products and special offers.



If you have any other questions, feel free to email us at: marketplace@zando.co.za.



REGISTER NOW


It takes 2 minutes to get started in selling on Jumia.co.za!


Once you've successfully signed up, an Account Manager will get in contact with you.