Shipping and Delivery
Thanks for shopping on Jumia. All you need to know about our delivery timelines can be found right on this page:
We deliver between 08h00 and 17h00 on working weekdays (Monday to Friday, excluding public holidays).
While we will attempt to accommodate delivery time requests, delivery times cannot be scheduled and may vary depending on the driver's route on the day.
We use courier services to deliver our parcels and are unable to deliver to PO Box addresses. Should you enter a PO Box address at checkout, we will contact you to provide an alternate address and will cancel your order if you do not provide us with an alternate address within 24 hours of request.
Jumia Express: Products are stored in the Jumia Warehouse which ensures they are shipped quicker.
Standard Shipping: Products are held in stock with sellers and shipped once received at our Jumia warehouse.
Jumia Global: Products are shipped from overseas.
Bloemfontein, Cape Town, Durban, Johannesburg, George, Pretoria, Port Elizabeth, East London, Pietermaritzburg, Polokwane and Kimberly.
These timelines will be displayed on the relevant product page.
Shipping fees explained
Order value: Orders less than R400 will carry an additional R19 shipping fee. Above R400 and your shipping is FREE
Jumia Global: All Jumia Global orders are subject to a Customs and International Shipping fee + R19 shipping fee (on orders under R400) per order. Customs and International Shipping fees are calculated at checkout and are not included in the Price displayed to you on the Product pages. Customs and International Shipping fees are calculated according to product category, item price and weight/volume.
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