How to Shop
Why shop on Jumia?
Every day low prices
Most convenient shopping experience
Best customer service
Most authentic products
How to find a product, use cart and checkout
Finding your product, use cart and checking out is easy. Whatever you look for, you are only a few clicks away!
How to track your order
Knowing your order status just got easier. Learn how to track your order.
pay on delivery
Pay on Delivery is a payment method that lets you pay with Cash, Card, or JumiaPay Post when your order arrives at your doorstep. It is simple, secure, convenient.
Secure Payment With JumiaPay
Pay securely with your Mastercard, Visa, Verve card or an online bank transfer today, and relax until your order is delivered.
How to Use a Voucher
You can use your voucher for any eligible item. Please read through the voucher details to find out...
Returns, Ratings & FAQs
How to Return a Product
You can initiate a return within 15 days for Jumia Mall items and 7 days for other eligible items if...
How to Review & Give Ratings
Quality is a fundamental part of our values at Jumia.
If I prepaid for my item, can I still return it?
Yes. We will refund you 100% of the cost of the item plus your shipping fee
With Jumia Global, you do not have to bother about how to get products from other popular countries like China and the United States to the comfort of your home.
With Jumia Mall, you can be 100% guaranteed of shopping only 100% authentic products from top brands around the world with various types of products ranging from phones and electronics to fashion and household items