Order Status


Thank you for shopping with Jumia South Africa!
At Jumia we bring convenience, competitive prices, and all the latest gadgets to become the only destination for all your shopping needs.

Welcome to our online order look up.Please enter your order number and confirmation code to know the status of your order. If you do not know your order number and confirmation code, please check your e-mail order confirmation that Jumia has previously sent to you.

For any other order related inquiries, please contact our customer service support herewww.jumia.co.za/contact-us.
ORDER STATUS - Enter Your Order Number

- if you anticipate that you would not be available to receive your order, please provide the recipient with a valid copy of your ID along with a signed authorization letter or print out a copy of the order confirmation page.
- Large/heavy items may incur a shipping charge, which would have been calculated for you during checkout.

Tracking information may not yet be available for your order - it will be available the next business day, once 2GO/LBC has updated their records.

Our Systen will be updated daily to provide you with order status.
Please check again tomorrow for further updates and please understand that maybe further delays in updating the system.